City Index Reviews Read Customer Service Reviews of www 2 of 11

City Index Reviews Read Customer Service Reviews of www 2 of 11

financial markets
understand how cfds

The first sort of fees to keep an eye out for are trading fees. Whenever you make a genuine trade, like purchasing a stock or an ETF, you’re charged trading fees. In these cases, you’re paying a spread, financing speed, or even a commission. The sorts of trading charges and the rates vary from broker to broker. But this does not necessarily mean that online brokers do not charge any fees.


Additionally, it would be great if they were to introduce crypto payments but I understand this may not be possible due to regulatory restrictions. The more experienced traders who meet certain criteria can apply for the “Professional Trader” account. To qualify as a professional trader, you would need to have made a significant amount of transactions over the past year, have a large portfolio and work experience within the financial sector. City Index have a global research team that provides expert market analysis to help forecast potential market movements and trading opportunities.

Can you trade energies with City Index?

They have many years of experience, offering fast and reliable trade execution speeds, tight spreads and award-winning trading platforms. The “Trader” account is aimed towards both new and experienced retail traders, offering competitive pricing, 24-hour trading support, award winning platforms, news, analysis, education and more. This account includes a risk management feature with negative balance protection so that you never lose more than you deposit and margin close-out as standard.

All of the information about the brokers you see reviewed on come from our partners, some of whom we have an affiliate relationship with. The datapoints provided are used to calculate a rating based on what we beileve has the most benefit to their users. This City Index review page contains information about investing with City Index.

City Index Customer Reviews

City Index also offers an excellent range of base currencies you can trade in. This can really help you save money by avoiding any conversion fees. They also do not charge any commission or fee from their side on deposits or withdrawals. It has over 14,000+ registered customers and over 40 years of experience on its own record. They’re among the world’s top trading platforms and also a prominent figure in the Fintech revolution.

It also isn’t clear how much spreads widen during off-market hours, raising the potential for unanticipated trading costs. The content on this website is provided for informational purposes only and isn’t intended to constitute professional financial advice. The content is provided on an as-is and as-available basis.

  • The product portfolio is limited, stock CFD fees are quite high and the desktop platform lags behind its competitors.
  • Real-time Reuters news and a customizable economic calendar are also available.
  • The range of markets and instruments available to trade is hard to beat and a very nice-to-have for UK domiciled traders is the option to trade using spread bets as well as CFDs.
  • Join over 115,000 traders who trust us to provide a best-in-class CFD trading and spread betting service.
  • Spread betting is also available though only to UK traders due to regulatory requirements.

As it stands, I gladly give top marks to City Index’s latest Web Trader platform which succeeded their much slower, clunky Advantage Web. Their current platform is fast, highly customisable, offers very good charting options & updated market news. Howveer, Cityindex is owned by StoneX, which is a US broker that US citizens can trade through.

We appreciate your review and thank you for trading with CityIndex. EG the spread on my EUR/AUD trades increased by a factor of 6 for a 30 minute period, from appro 4 pips to 24 pips. Hi Emilian, we are very sorry to hear of the experience you’ve had in resolving this issue. We can assure you that any client issue is dealt with by our client services team as promptly as possible. If you have not received a response from us recently, we recommend contacting our client services team via chat or email to get an update on your case.

City Index Trading Academy

Our research team conducts thorough testing on a wide range of features, products, services, and tools . We test all available trading platforms for each broker – whether they are proprietary or come from third-party providers – and evaluate them based on a host of data-driven variables. City Index’s proprietary Web Trader platform delivers a rich trading experience while providing access to City Index’s full product offering. Web Trader offers excellent trading tools and a variety of advanced features, and delivers access to more tradeable markets than MT4. They have evolved over almost 40 years in the industry, yet still remain a great choice as one of the best forex brokers around.


Our full City Index review for beginners covers all you need to know about trading with City Index. A good agent can take your first investments and help to protect it from losses but also provide you a platform that can help to provide you positive profits. If you want to earn profits, you should trade with a broker service that aligns with your investing goals.

Compare City Index To All Our Other Brokers

This applies when you hold positions overnight and there will be an according adjustment. With the time it takes, a wire transfer withdrawal takes up to 2 business days to complete while a credit or debit card can take as many as 3-5 business days. The withdrawal methods City Index make available are all the same as you will find when making your deposit.

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You can on all of your devices via user-friendly platforms with excellent trading conditions and no commission fees. Between 74-89% of retail investor accounts lose money when trading CFDs with this provider. Trade more than 12,000 global financial markets with City Index. Join over 115,000 traders who trust us to provide a best-in-class CFD trading and spread betting service. City Index is one of the oldest spread betting and CFD brokers based in the UK. They were founded in 1983 and offer trading in over 13,500 financial markets, to around 126,000 active clients.

I have been a cient for more than 20 years and have always been happy with their service. I give this rating 2 stars, only because the graphical data in front is easy to understand and it helps when monitoring share price movements, and the movement of money is quick. Once you are done with the deal, you can click the close trade option to exit the trade. Advantage web – This old legacy platform of City Index that depends on Adobe Flash is still available. But it is advisable to avoid this platform as Adobe Flash is not supported by most browsers today.

The one-tap trading functionality works on portable screens, too. Funds withdrawn via card take 3 to 5 working days to arrive, while domestic bank withdrawals generally take one to two days. For compliance purposes, City Index must transfer your funds back to the original source you used to fund your account.

Web Trader Platform Review

A very high percentage of retail traders lose money when trading CFDs. City Index is a part of Gain Capital, offering spread betting and CFD trading in FX, Shares, Indices, Oil, Metals, Commodities, Bonds, Interest Rates, Futures and Options. Based out of London, the broker is authorised and regulated by the Financial Conduct Authority .

All in all, City Index offers multiple cross-platform trading applications, 24/5 customer support, and a variety of asset classes and products to choose from. Web Trader offers all standard trading platform features, such as historical data feeds and tools for monitoring open and closed positions and trading history. Using a strictly regulated trading broker helps to ensure security of client’s funds. City Index hold client funds in accordance with regulators client money rules. Client’s money is protected by being held in segregated top-tier bank accounts, separate from their own.

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It provides cross-border transactions in 200 countries and territories and more than 150 local currencies, with its cross border wire transfers, online payments, and refillable debit card services. Yes, you can most definitely try City Index before you buy. City Index provides demo accounts for the convenience of inexperienced traders. You can use this feature to build your faith in the system as well as yourself and your trading strategies. For additional trading platforms, the inactivity fee depends upon the type of account you’ve chosen. The inactivity fee is subjected to many conditions and should be revealed clearly by the broker beforehand.

The minimum deposit you need to get started on City Index is $25. It’s possible to create more advanced residue as you cooperate. But, make certain you understand how to make the most of your cash before investing larger sums. If you wish to exchange with City Index, you will require a minimum deposit of $25.

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If you fund your trading account in the same currency as your bank account or you trade assets in the same currency as your trading account base currency, you don’t have to pay a conversion fee. City Index is regulated by the FCA in the UK, and we operate in highly regulated environments, with strong oversight into trading practices and execution. Although we are compensated by the spread, we take pride in our reputation as a trusted broker and would not partake in an action that would financially harm our clients.


One of the city index review broker reviews also shows that a cutting-edge set of conditional orders exists within their trading platforms. Surprisingly, the best forex broker in the Singapore branch of the City Index platform uses two-factor authentication for extra security, which is not there on the UK-based trading platforms. Even though City Index acts as a market maker raising conflict of interest issues, they also provide central clearing as a free service in certain markets requiring additional client applications.